Return Policy

✔ Eligibility for Returns: We accept returns only for the following reasons:

  • Item defects – The product has manufacturing faults or damage.
  • Size issue – The item received is a different size than what was ordered.
  • Wrong item sent – A different product was delivered instead of the ordered item.
  • Condition mismatch – The item does not match the description or images provided.

Return Timeframe: Returns must be initiated within 7 days of receiving the order.

Return Condition: Items must be unused, in their original packaging, and include all tags.

Return Process:

  • Contact our customer support via [customercare@runawaypk.com/0335-2835384] with order details and return reason.
  • We will guide you on the next steps, including shipping instructions.

Refund/Exchange: Depending on stock availability, you may opt for a replacement item or a refund per store policy.