Return Policy
✔ Eligibility for Returns: We accept returns only for the following reasons:
- Item defects – The product has manufacturing faults or damage.
- Size issue – The item received is a different size than what was ordered.
- Wrong item sent – A different product was delivered instead of the ordered item.
- Condition mismatch – The item does not match the description or images provided.
✔ Return Timeframe: Returns must be initiated within 7 days of receiving the order.
✔ Return Condition: Items must be unused, in their original packaging, and include all tags.
✔ Return Process:
- Contact our customer support via [customercare@runawaypk.com/0335-2835384] with order details and return reason.
- We will guide you on the next steps, including shipping instructions.
✔ Refund/Exchange: Depending on stock availability, you may opt for a replacement item or a refund per store policy.